The Infosys BPM Birmingham delivery centre (DC) was established in 2018, and is the first BPM DC in the UK. Starting with 1 major UK-based client, we have grown and developed ourselves as a key player in the UK outsourcing market over the last 5 years, supporting several FTSE listed companies based in the UK.
We offer a wide range of market-leading services, however our core focus lies in human resources, finance and accounting, and payroll, where we are rapidly establishing ourselves as the centre of excellence in the UK. We support clients across sectors such as global contract catering, manufacturing, education, and financial services.
Our team members elevate service delivery by moving it up the value chain. This is done by maximising value from operations through improved process control and development. Additionally, we uncover valuable business insights and drive positive change. We accomplish this by focusing on three strategic priorities: People, Process, and Technology.
Working At Infosys Birmingham
Our organisation attracts key names in the shared service industry, having established partnerships with governing bodies, local companies and agencies, our teams are full of talented and creative individuals, determined to deliver value.
As a team we have created a warm, inquisitive, and innovative atmosphere whilst ensuring we actively collaborate and work seamlessly as a team and as key partners to our clients.
We believe that by embedding our teams with individuals from different industries and backgrounds, allows us to foster a creative and innovative culture supported by a wealth of industry knowledge and experience.
Our team members range from seasoned professional all the way down to entry level graduates, and we ensure that a career with Infosys BPM will allow you to shape and grow in more ways than you can imagine.
To surpass client expectations consistently
To set standards in our business and transactions, and be an exemplar for the industry and ourselves
Integrity and Transparency
To be ethical and sincere in all our transactions
To be objective and transaction-oriented, and thereby earn trust and respect
To strive relentlessly; constantly improve ourselves, our teams, our services and products to become the best
Think you have what it takes?
We are always on the lookout for professionals with industry leading experience. Thought leaders to drive transformation and make deliver real change for our clients.Agile experts to deploy system implementations supporting our clients becoming future ready.Individuals to develop trusted partnerships with our clients to navigate together.
“One thing I have noticed during my time at Infosys, is that they have always valued the importance of employee engagement and feedback and this is demonstrated by the frequent initiatives they hold such as R&R events, and appreciation cards. This has been particularly significant during the last 12 months where things in the world have been difficult and a little appreciation into all our hard work goes a long way.”
“Infosys has encouraged me to work on my continuous improvement, with many training opportunities, since I joined the company in 2019. I have always felt included as part of a team and that my work and input are recognised. Changing departments halfway through a pandemic was challenging, with the added pressure of working from home while learning a new job, but I have felt supported and encouraged the whole time.“
“Within my 2 years under Infosys, I have really enjoyed feeling like part of a bigger picture. Being involved in meetings with other International DC’s and sharing things that are happening within Infosys centres worldwide. Making us all feel like one team, no matter the distance! I feel they prioritise the growth of their employees as individuals just as much as they do our clients. They encourage employees to upskill, providing free training platforms that contain hundreds of easily accessible sessions which I think is fantastic! They encourage frequent 1-1s with our managers and ensure we prioritise our work-related goals via their iCount system. Sometimes it can be easy to forget about our own growth when we are working on various projects to strict deadlines, but Infosys encourage us as individuals and they also encourage work life balance which as a young working mother of 2 I greatly appreciate. Thank you Infosys and I look forward to continuing my journey of growth as a part of the Infy family!”
Roberta Kendrick, Payroll Compliance Specialist & Projects
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