Job description

About Infosys
Infosys is a leading provider of next-generation consulting, technology and outsourcing solutions. We are dedicated to helping organizations, in over 46 countries; build tomorrow’s enterprise and advance the way the world works. That's why Forbes ranks us 3rd among the top 100 most innovative companies. Our 243,454+ employees partner with clients to transform their business - one conversation; one idea; one insight at a time.

Infosys BPM Ltd
The business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. Infosys BPM operates in India, Poland, Ireland, the Czech Republic, the Netherlands, South Africa, Puerto Rico, Brazil, Mexico, Costa Rica, the United States, China, the Philippines, Japan, and Australia, and as of December 31, 2019, employed 43,111 people.
Role Context:
Our Client is 1 of 38 globally accredited Legal Operating Units (LOUs) responsible for issuing and maintaining a unique 20-character alphanumeric code based on the ISO 17442 standard that is required for all financial entities involved in market transactions. The LEI team is responsible for managing client’s LEI services which includes the creation, renewal, updating, and transferring of LEIs, handling client requests generated from the web portal, and ensuring that client remains compliant with GLEIF SLA’s and required Data Quality benchmarks
Key Responsibilities & Deliverables:

• Processing LEI requests that are submitted via client portal
• Review and confirm entity level data submitted by users
• confirming the legal name of a legal entity, its Registration Authority, its Registration Entity ID, and any addresses associated with the legal entity
• Will be expected to have strong communication skills in English to communicate with requesters via email if further information or clarification is needed for a submission
• Monitor Submission Queue
• Process Create, Renew, Update, and Transfer LEI requests
• Become an expert on all Global Registration Authorities
• Provide outstanding customer service
• Respond to client queries regarding the data and product functionality
• Adhoc Requests Handling