| Junior OTC Officer with Italian Infosys Poland Sp. z o.o. - Łódź - hybrid 2/3 We are looking for a candidate with: 1 year experience in F&A OTC (especially cash application) or master data area Very good knowledge of excel (VLOOKUP, PIVOTS) Italian and English knowledge on at least B2 level (essential for client's communication purposes) Ability to handle difficult and sensitive situations professionally Ability to meet targets and work under pressure Solid planning, organizing and time management skills required Good communication skills (written and verbal), attitude towards problem solving and team skills Working with SAP4H will be an asset Your key activities: Book all transactions in the system in order to ensure the current status of the settlements Unallocated cash analysis and investigation Process customer refunds where required Proactive resolution of day-to-day issues and escalate to Supervisor Actively participating in end of month/quarter and year financial close tasks Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively. Regularly update the team leader around developments and progress of relevant operational issues Prepare reports when required by the Supervisor To contact the Supervisor as soon as possible if there is a potential problem You can expect from us: Performance bonus twice a year Employee referral program bonus Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite Access to training platform (self-learning), domain/soft/technical skills training Possibility to use Italian language on a daily basis Private medical care at Medicover (with possible extension to family members) Reimbursement of Multisport card or points on MyBenefit platform Attractive group insurance Access to well-being platform, free meetings with a psychologist included Stable employment based on an employment contract No trial period IT equipment is provided by the Company Bonuses from the Social Fund Flexible starting hours Opportunity to participate in charity, sports and well-being events Hybrid model of work 2/3 in our Lodz office Recruitment stages: CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback |
