Credit Control Process Lead with French
Infosys - Brno - Hybrid 3/2

The responsibilities of a Process Lead in Credit Control involve overseeing the credit control process, managing outstanding debts, and ensuring timely payments.

We are looking for a candidate with:
- English on B2 and French language on B2 level (essential for client communication purposes)
- 4+ years of business / marketing experience, required
- Higher education level
- Ability to handle difficult and sensitive situations professionally
- Strong problem-solving and decision-making abilities
- Ability to meet targets and work under pressure
- Solid project management, planning, organizing, and time management skills required
- Strong proficiency in MS Office, BMC Remedy, trending, and reporting required
SAP4H
- Proven analytical skills with a curiosity to dive into data leveraging various reporting tools, Excel, and /or ability to write sql to mine our incident and problem data
- Clear and effective written and verbal communication, influencing, and strong interpersonal skills


Your key activities:
-Managing a team of 4 credit analysts
- Strong knowledge of debt collection laws and regulations
- Excellent communication and negotiation skills
- Proficient in financial analysis and risk assessment
- Attention to detail and strong organizational skills
- Review and approve customer credit limits and assess ongoing credit risk exposure
- Analyze customer credit worthiness
- Negotiate alternative securities (bank guarantees, LC’s…) with customers, to cover the credit risk of AR
- Negotiate credit limits with credit insurance, to cover the credit risk of AR
- Decision to release orders based on credit risks, outstanding balances, credit safe
- Control and monitoring credit risks, and bad debt exposure in line with company policies and accounting standards
- Submit claims to credit insurance or activate alternative securities
- Daily credit control activities to ensure accurate and timely activities
- Work closely with Sales Department and Management to resolve credit issues and meet order release and shipping cut-off deadlines
- HQ and local reporting
- Ensure compliance with accounting principles, service levels, and internal control

You can expect from us:
Hybrid Work Model within Brno
25 Days of Paid Leave
Performance Bonus
Meal Allowance
Multisport Card
Benefit Card
Modern Offices (Vlnena Street) with a Game Room, a Silent Zone and Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
Financial Reward for Referring Your Friends
Expat Assistance Services for New Joiners
Relocation Package (for candidates relocating from other EU countries)
Team Building Activities
Long-Term Career Prospects