OM/Quoting Specialist with French
Infosys Poland Lodz

We are looking for a candidate with:
Knowledge of French (B2/C1) and English (min. B2)- essential for client communication purposes
About 2 year of experience in Sales & Fulfillment domain à hands-on experience in working on Quoting, Order Management and Contract Renewals processes
Knowledge of ERP systems (SAP, SFDC/Salesforce, Cisco tools, vendor portals) and ability to navigate multiple systems simultaneously
Ability to work with queues and ability to manage multiple priorities in a fast-paced environment while maintaining quality standards
Strong understanding of quotation and order processing documentation
Proficient MS Excel
Problem solving and analytical skills.
Strong attention to details and accuracy
Experience in working with SLAs, KPIs, TATs, and productivity targets
Customer / Client facing experience

Your key activities:
Review and analyze customer requests for quotations - cooperation with the Sale team in this area
Prepare and create quotations in accordance with customer requirements and company guidelines
Renew existing cooperation between the client and end customers
Validate pricing, margins, discounts, and commercial conditions before quote submission
Collaborate with Sales Team, Order Management teams, 3rd party Teams
Follow up on pending requests and obtain missing documentation from stakeholders
Identify process improvement opportunities and participate in continuous improvement initiatives

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical), group internal trainings online and onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use French language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, opportunity to take advantage of free meetings with a psychologist
Stable employment based on an employment contract
No trial period in the contract
IT equipment is provided
Additional social bonuses
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (3 workdays from the office per week)