Job description

We are Infosys Romania

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.

As part of a large‑scale global transformation, a world‑leading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to world‑class standards. To support this journey, we are seeking an experienced and dynamic Analyst – Controls to join the Greenfield GBS team in Bucharest. This Analyst – Controls is responsible for ensuring robust adherence to control and compliance frameworks across Supply Chain and Order-to-Cash (O2C) processes. The role operates from a centralized hub, acting as a key bridge between countries and third-party service providers (3PSPs) to ensure all control requirements are consistently met.

This role plays a critical part in governance, performance monitoring, audit readiness, and continuous improvement, ensuring that internal controls are effective, compliant, and aligned with organizational standards.

KEY RESPONSIBILITIES:

1.Controls & Compliance Management

• Develop and maintain a strong understanding of controls and compliance frameworks across Supply Chain and Order-to-Cash processes;
• Ensure all control requirements are implemented and consistently adhered to by countries and 3PSPs;
• Monitor compliance with internal policies, standard operating procedures, and regulatory requirements;
• Identify control gaps, assess risks, and recommend corrective actions.

2.Centralized Governance & Coordination

• Act as a central point of contact between countries, global teams, and 3PSPs for controls-related activities;
• Ensure alignment and standardization of control practices across geographies;
• Facilitate clear communication and escalation of control issues and risks.

3.3PSP Performance Monitoring

• Establish and maintain a regular cadence (weekly/monthly/quarterly) to measure and review 3PSP performance against defined control KPIs;
• Track and monitor service provider adherence to control requirements and contractual obligations;
• Identify performance gaps and drive corrective action plans with 3PSPs;
• Share best practices and continuous improvement initiatives across service providers.

4.Audit Management & Support

• Play a key role in supporting both internal and external audits (e.g., SOX, statutory, compliance audits);
• Ensure audit readiness by maintaining proper documentation and evidence of controls;
• Coordinate with stakeholders to gather, validate, and present audit evidence in a timely manner;
• Track audit findings, drive remediation actions, and ensure closure within agreed timelines.

5.Reporting & Analytics

• Prepare and maintain dashboards and reports on control performance, compliance metrics, and audit status;
• Provide actionable insights on control effectiveness and areas of improvement;
• Support management reviews by highlighting key risks, trends, and mitigation actions.

6.Continuous Improvement & Best Practices

• Drive continuous improvement initiatives to enhance control effectiveness and efficiency;
• Identify opportunities to standardize, automate, and simplify control processes;
• Promote best practices across countries and service providers;
• Support implementation of new tools, systems, or frameworks related to controls and compliance.

Experiences & Qualifications

• University degree preferably in Business Administration, Finance, or related fields;
• 8+ years of experience in Finance Controls & Compliance / OTC / Supply Chain;
• Knowledge of SAP S/4HANA, SAP-FSCM, controls frameworks, and financial analytics;
• Experience in a Global Business Services (GBS) or shared services environment is highly preferred;
• Strong understanding of internal controls, compliance frameworks, and audit processes;
• Knowledge of SOX/internal audit standards (preferred);
• Proficiency in Excel, Power BI, or similar reporting tools;
• Excellent communication skills, with the ability to bridge the gap between technical IT requirements and business-facing customer service needs;
• Professional certifications (e.g., CA, CPA, CIA, CISA) are an added advantage.

Must have competencies:

• O2C and Supply Chain domain understanding;
• Controls framework understanding;
• Risk Management & Governance;
• Decision Making;
• Strategic Vision;
• Communication Skills;
• Problem Solving;
• Collaboration;
• Adaptability.

Employee perks, benefits:

• Long-term and stable cooperation;
• Benefit platform;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
• Modern, cozy and central location in Bucharest;
• Teamwork in a multicultural environment;
• Medical subscription and life assurance.