Job description

Currently we are looking for a candidate for the position of:

Change Management Lead / Change Manager
Location: Infosys Poland Sp. z o.o. Łódź - hybrid


Role purpose
Lead end‑to‑end change management for mid and large‑scale digital transition & transformation programs, ensuring effective stakeholder engagement, adoption, and realization of business value across global, multi‑country environments.

Key responsibilities

• Lead and own end‑to‑end Change Management workstreams across complex transformation programs (ERP, digital, operating model, process and organizational change)
• Define and deliver integrated change strategies covering stakeholder engagement, communication, training, and adoption plans aligned with overall program objectives
• Conduct change impact assessments to identify organizational, role, process, and capability impacts and translate them into actionable change interventions
• Design and execute stakeholder engagement and communication plans tailored to senior leaders, managers, and impacted business users
• Partner closely with Project Management, Process, IT, and Business leads to align change activities with program milestones and dependencies
• Support leadership teams with change readiness, sponsorship alignment, and decision‑making related to adoption and transformation outcomes
• Develop and oversee training strategies and enablement approaches to support consistent adoption of new processes, tools, and ways of working
• Monitor and manage change risks, resistance points, and adoption metrics, ensuring timely mitigation actions
• Prepare change roadmaps, implementation plans, and success measures to track progress and value realization
• Coach project teams and guide clients on effective change and adoption practices in complex, matrix environments

• 5+ years of hands‑on experience in Change Management, Organizational Change Management (OCM), or Transformation roles, with exposure to large‑scale, global initiatives
• Strong experience leading change programs in digital transformation, ERP, BPM, GBS, GCC, or consulting environments
• Proven ability to design and execute change strategies covering communication, training, stakeholder management, and adoption
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders and work across matrix organizations
• Strong consulting skills, including problem solving, analytical thinking, and structured delivery orientation
• Experience working alongside project and program management teams in complex, multi‑workstream environments
• Familiarity with change management frameworks (e.g., Prosci / DKAR, APMG or equivalent)
• Fluent English (written and spoken)
• Mobility up to 20%

• Performance bonus twice a year
• Additional social bonuses
• Employee referral program
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• A chance to develop SAP
• Internal training program
• Stable employment based on an employment contract
• No trial period in the contract