Job description

We’re Hiring:
Operations Manager – Finance & Accounting / Record to Report

Are you an experienced F&A leader ready to take ownership of regional delivery, drive excellence, and shape end‑to‑end RTR performance?
If yes — we would love to talk to you!

✅ What we’re looking for

10–12 years of experience in Finance & Accounting operations
Minimum 5 years in regional or multi‑country leadership roles
Deep understanding of Record to Report, including Fixed Assets
Experience in cross‑cultural team management and global delivery models
Proven success in stakeholder & client management (incl. senior finance leaders)
Expertise in issue & escalation management, cross‑tower collaboration
Strong analytical, problem‑solving and decision‑making skills
Solid knowledge of internal controls, audits, compliance & risk frameworks
Experience in transitions, TO‑BE design, hypercare and transformation programs
Ability to drive standardization & harmonization across multiple countries
Excellent organization skills and comfort working in dynamic environments
Preferably: background in SSC / GBS environments
Fluent English, excellent communication skills

Your key responsibilities

Stakeholder Management

• Act as single point of contact for internal and external partners
• Build strong, trust‑based relationships with each country
• Represent the region in steering committees, governance, and performance reviews
• Present operational insights, risks, and improvement initiatives

Operational Delivery & Performance

• Drive regional SLA/KPI achievement across all F&A towers
• Provide consolidated insights, trends, and risk analysis to leadership
• Lead escalations and ensure timely root‑cause resolution within RTR
• Ensure compliance with internal controls, policies, and local regulations
• Support TO‑BE design, transitions, KT, and hypercare
• Drive standardization & harmonization across the region
• Collaborate with global teams to enhance process maturity and best practices

Regional Enablement & Continuous Improvement

• Identify and deliver productivity, automation, and optimization opportunities
• Oversee resource planning and operational readiness
• Foster a culture of continuous improvement, data‑driven decisions & high performance