Job description

OTC (Collection) Specialist with Greek
Infosys Poland Sp. z o.o. - Łódź - Hybrid 2/3

We are looking for a candidate with:
Higher education (e.g. accounting/finance would be an asset)
2 years experience in OTC domain
English & Greek on C1 level (essential for client communication purposes)
Multitasking and eagerness to learn and develop
Excellent analytical skills
Strong customer orientation
Good communication and negotiation skills
Willingness to contact customers by phone

Your key activities:
Manage collection activities:
Be responsible for managing and collecting debt
Contact clients and discuss their overdue payments
Prepare and present reports of collection activities and progress
Build relationship with external customers
Maintain and reconcile AR accounts
Collaborate closely with the Client and other departments

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Greek language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week)

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback