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Job details
Requisition ID
140127BR
Country
Poland
State / Region / Province
Work Location
Interest Group
IBPM
Domain
Skills
Company
IBPO Poland
Job description
Currently we are looking for the candidate for the position of: Junior Order Management & Quoting Specialist with French Location: Lodz - hybrid Responsibilities: Review and analyze customer requests for quotations - cooperation with the Sale team in this area Prepare and create quotations in accordance with customer requirements and company guidelines Renew existing cooperation between the client and end customers Validate pricing, margins, discounts, and commercial conditions before quote submission Collaborate with Sales Team, Order Management teams, 3rd party Teams Follow up on pending requests and obtain missing documentation from stakeholders Identify process improvement opportunities and participate in continuous improvement initiatives
Requirements: About 1 year of experience in Sales & Fulfillment domain à hands-on experience in working on Quoting, Order Management and Contract Renewals processes Knowledge of ERP systems (SAP, SFDC/Salesforce, Cisco tools, vendor portals) and ability to navigate multiple systems simultaneously Knowledge of English and French at least B2 level - essential for client communication purposes Ability to work with queues and ability to manage multiple priorities in a fast-paced environment while maintaining quality standards Strong understanding of quotation and order processing documentation Proficient MS Excel Problem solving and analytical skills. Strong attention to details and accuracy Experience in working with SLAs, KPIs, TATs, and productivity targets Customer / Client facing experience
We offer to the candidates: Performance bonus twice a year Employee referral program bonus Access to training platform (self-learning), domain/soft/technical skills training Private medical care at Medicover (with possible extension to family members) Reimbursement of Multisport card or points on MyBenefit platform Attractive group insurance Additional social bonuses A chance to develop SAP, MDG and reporting skills Internal training program Stable employment based on an employment contract No trial period in the contract
