Key responsibilities:

• Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries);
• Performing cash collection activities, including customer follow-ups and management of open receivables;
• Executing Cash Application, Order Release, and Credit Limit review processes;
• Managing and processing customer refunds in line with company policies;
• Supporting the Accounts Receivable team with maintenance of payment methods;
• Preparing and analyzing daily, weekly, and monthly financial reports;
• Conducting ongoing e-mail communication in both German and English;
• Collaborating closely with internal customers and cross-functional teams;

Requirements:

• speak and write in German and English fluently;
• Around 2/3 years of experience in finance and accounting area (preferably in accounts receivable);
• Experience in customer-facing roles;
• German min. C1 (essential for client communication purposes);
• Advanced English C1 (essential for client communication purposes);
• Good communication skills, attitude for problem solving and teamwork skills;
• Good knowledge of MS Office package;
• Highly developed self-organization;

We offer to the candidates:

• unlimited contract;
• language bonus;
• private medical insurance;
• Benefit platform.