Job details

Country

Poland


Work Location


Interest Group

IBPM


Company

IBPO Poland


Requisition ID

146635BR


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233APRCSPL Process Specialist


Job description

Currently we are looking for the candidate for the position of:
Accounts Receivable Specialist with German (OTC)
Location: Lodz - hybrid or remote

Responsibilities:
Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)

Performing cash collection activities, including customer follow-ups and management of open receivables
Executing Cash Application, Order Release, and Credit Limit review processes
Managing and processing customer refunds in line with company policies
Supporting the Accounts Receivable team with maintenance of payment methods
Preparing and analyzing daily, weekly, and monthly financial reports
Conducting ongoing e-mail communication in both German and English
Collaborating closely with internal customers and cross-functional teams

Requirements:
Around 2/3 years of experience in finance and accounting area (preferably in accounts receivable)

Experience in customer-facing roles
German min. B2 (essential for client communication purposes)
English min B1 (essential for client communication purposes)
Good communication skills, attitude for problem solving and teamwork skills
Good knowledge of MS Office package
Highly developed self-organization

We offer to the candidates:
Performance bonus twice a year
Employee referral program bonus
Access to training platform (self-learning), domain/soft/technical skills training
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Additional social bonuses
A chance to develop SAP, MDG and reporting skills
Internal training program
Stable employment based on an employment contract
No trial period in the contract