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  • OTC Specialist with French - Lodz
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Job details

State / Region / Province

Lodz


Work Location

Lodz/Łódź


Country

Poland


Interest Group

IBPM


Company

IBPO Poland


Requisition ID

133632BR


Job description

Credit Control/OTC Specialist with French - Lodz
Infosys Poland Sp. z o.o. - Łódź

We are looking for a candidate with:
- Knowledge of English and French at least C1 level - essential for client communication purposes
- At least 2 years of experience in Accounts Receivable as a main process
- University graduate
- Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)

- Excellent verbal and written communication skills to interact with clients and internal teams professionally.
- Strong analytical skills and attention to detail to assess credit risks and manage accounts effectively.

Your key activities:
- Evaluate customer credit applications and conduct credit checks to assess creditworthiness and establish credit limits.
- Monitor accounts receivable aging reports, identify overdue invoices, and follow up with customers to ensure timely payment.
- Collaborate with sales, customer service, and finance departments to resolve billing discrepancies, disputes, and customer inquiries.
- Maintain accurate records of customer accounts, payment history, and collections activities in the accounting system.
- Prepare and analyze credit risk reports, delinquency reports, and bad debt provisions, and recommend appropriate actions to mitigate risks.
- Adhere to Standard Operating Procedures and propose any improvements in the process
- Resolve queries
- Prepare reports when required by the Supervisor

- To contact the Supervisor as soon as possible if there is a potential problem

You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use French language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode (3 workdays from the office per week) or fully remote from Poland

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback

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